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FAQs

Order P’Nut online

How Do I Order Food Online?

You can order all of our delicious food through our website by clicking on the Order Now button in the top right menu bar. You can add anything extra or remove any ingredient to your taste and personal preference. If you have further questions, please feel free to contact your local restaurant.

What if there’s an issue with my online order?

If you for any reason feel your order was not up to your expectations please fill out our contact form on our contact page and our customer care team will be in contact within 24 hours.

Can I change my order after I submit it?

Unfortunately, once the order is placed it’s sent to our kitchen to begin preparation. We are unable to accept modifications or cancel the order. If you want to add to the order, please place an additional separate order.

How long will it take for my food to arrive?

We work hard to get your order to you as quickly as possible. This can take less than 5 minutes if you’re visiting us in store, but delivery times may vary during peak periods. Our noodles are cooked fresh to order, using only the highest ingredients and waiting times can reflect this.

Dietary

Do you offer vegetarian and vegan dishes?

Many Asian dishes are vegetarian. P’Nut offers vegetarian options for those who don’t eat meat, seafood or poultry. You can enjoy our popular dishes with fresh vegetables or tofu instead. Teriyaki Noodles and Penang Satay Noodles, Singapore Street Noodles and Mongolian Stir Fry are perfect for vegetarians who prefer to avoid oyster sauce, fish sauce or shrimp paste.

P’Nut offers vegan options for those who don’t eat animal products and take great care in cooking our delicious vegan food. You can enjoy our popular dishes with fresh vegetables or tofu as the star of your dish – simply choose ‘vegan’ as your star ingredient when you order. We are working on bringing you more vegan options, just like our new spring rolls, which are 100% vegan! Please enquire with your local restaurant to see what other vegans dishes we have!

Do you offer gluten free options?

At P’Nut we have many gluten-free options. You can pick from the Pad Thai, Laksa Soup, Satay Salad, Tofu Puffs with Satay Sauce, Buddha’s Harvest Vegetables with Satay Sauce or Satay Vermicelli Noodles.

Our Penang Satay Noodles are also gluten-free when made with rice-based noodles or Jasmine Rice. Customers with severe allergies or celiac disease can request steamed vegetables with rice as our kitchens contain gluten products and therefore cannot guarantee no traces of gluten.

Is the meat you serve halal?

At P’Nut, all our meat is certified halal. If you have specific questions regarding this, please contact your local restaurant.

Is your beef grass-fed?

We are proud to say that all our beef is lean and grass-fed. We do this because it is kinder to animals and our planet and healthier for you.

Are your eggs free-range?

Yes, all the eggs we use in our recipes are free-range, because it is kinder to the animals, and healthier for you.

Miscellaneous

Are your restaurants licensed or is it BYO?

Yes, nearly all of our restaurants are licensed. We believe that drinking a cold Tiger or Singha beer is part of the authentic Southeast Asian street food experience that people come to us for. Please enquire with your local restaurant beforehand to be sure that it is licensed.

We are BYO, but wine only. We take great pride in supplying the best cold beers from regions across Asia.

Are children welcome?

Absolutely! We are a family friendly restaurant and even offer a Little Woks (kids) menu to cater to the tiny tastebuds. All our Little Woks meals come with a free drink, so bring your little ones and get them their own bowl of noodles to slurp on!

Where can I find out about jobs at P’nut Street Noodles?

If you are interested in being part of our noodle family you can find out about the roles we have by browsing our careers page, or you can also pop into your local restaurant and drop off your resume.